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A Leading Hospitality Digital Marketing Agency in Bangkok

The digital marketing framework
built to drive direct bookings and reduce OTA dependency.

Get Your Free Digital AuditDirect Booking
boutique-hotel-agency marketing
wish you were booking directBangkok · 10500 · BFound
Case Study

Postcards from our clients

— every number is as the client published it
6.9%
click-through rate — 6.9%A hospitality group operating 12 properties across Thailand, ranging from beachfront resorts to luxury villas and city hotels.…
Thailand · BFound Tolani Hotels & ResortsMulti-Property Hotel Group
Thailand
35.3 → 15.2
average search position, year-over-year — 35.3 → 15.2SONO Hospitality is a regional hospitality management company overseeing a portfolio of lifestyle and luxury hotel brands across Asia, including Cross…
Asia · BFound SONO HospitalityMulti-Brand Hotel Collection
Asia
1000%+
ROAS — 1000%+A luxury private island resort in the Maldives featuring overwater and beachfront villas set within a pristine lagoon. The resort serves high-value in…
Maldives · BFound Sirru Fen FushiPrivate Island Resort
Maldives
+3,514%
impressions — +3,514%Over a 12-month SEO collaboration with BFound Digital, Na Tanao1969 transformed from a nearly invisible boutique hometel online into one of Bangkok Ol…
Thailand · BFound Na Tanao 1969Boutique Heritage Hotel
Bangkok, Thailand
47.26%
conversion rate on Performance Max — 47.26%Over the course of just six months, BFound Digital helped Heavena Wellness and Spa achieve remarkable visibility and engagement for both their flagshi…
Thailand · BFound Heavena Wellness & SpaDay Spa & Wellness
Bangkok, Thailand
213%
impressions grew — 213%Over a 6-month collaboration with BFound Digital, Hansar Hotel Bangkok saw their digital presence revitalized. Through a combined strategy of SEO and …
Thailand · BFound Hansar BangkokLuxury Boutique Hotel
Bangkok, Thailand
139,000+
impressions — 139,000+When Burbrit Craft Beer prepared to launch their new branch in Phra Khanong, they turned to BFound Digital to create a buzz. Through a tailored social…
Thailand · BFound Burbrit Craft BeerCraft Beer Bar & Taproom
Bangkok, Thailand
79%
of total traffic from organic search — 79%Over the course of a 6-month SEO campaign, BFound Digital partnered with Tree Tops Jungle Lodge to bring their hidden retreat in Sri Lanka onto the di…
Sri Lanka · BFound Tree Tops Jungle LodgeEco Jungle Lodge
Yala, Sri Lanka
3.49%
CTR — 3.49%A boutique hotel in southern Laos, located on a secluded Mekong River island, sought to increase visibility despite its remote location. Over three mo…
Laos · BFound Boutique Hotel in Southern LaosRiverside Boutique Resort
Champasak, Laos
70.6%
conversion rate — 70.6%Kanin the Rabbit, a pet-friendly restaurant in Bangkok, collaborated with BFound Digital to enhance its visibility and drive more reservations. We foc…
Thailand · BFound Kanin the Rabbit Restaurant & EateryRestaurant
Bangkok, Thailand
1.2 million
impressions — 1.2 millionDé Phanakron Boutique Hotel, located in the heart of Bangkok, faced significant competition in the bustling city and struggled to reach its European a…
Thailand · BFound Dé PhanakronBoutique Heritage Hotel
Bangkok, Thailand
259%
increase in website traffic — 259%Secret Retreats, a collection of boutique hotels across Asia, partnered with BFound Digital to enhance their online presence after COVID-19. Through s…
Asia · BFound Secret RetreatsLuxury Boutique Travel Collection
Asia
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Our Services

Six services. One system.

Six services. One system. Every service we offer connects to the same goal: getting more of the right people through your door, booking your rooms, or choosing you over the competition. We don’t run disconnected campaigns. We build an integrated growth engine, where SEO feeds paid ads, paid ads retarget with social proof, and social media closes the decision.

No. 01Social Media ManagementBuild a stronger brand presence and turn followers into enquiries, bookings, and loyal customers. Our social media strategies help hotels, restaurants, and hospitality brands stay visible, engage the right audience, and drive measurable growth.See More →
No. 02Search Engine OptimizationIncrease your visibility where it matters most. As a hospitality digital marketing agency, we help your business rank higher on Google, attract more qualified traffic, and generate more direct enquiries and bookings over the long term.See More →
No. 03Google AdvertisingReach guests and customers when they are ready to book or buy. Our Google Ads campaigns are designed to increase high-intent traffic, maximise return on ad spend, and deliver more bookings, reservations, and leads.See More →
No. 04Social Media AdvertisingPut your brand in front of the right audience and turn awareness into action. We create targeted campaigns that help hospitality brands increase reach, drive enquiries, and generate more direct revenue through Facebook, Instagram, and other social platforms.See More →
No. 05Graphics and BrandingStand out in a competitive market with a brand that guests remember. We create professional branding and visual assets that strengthen your identity, build trust, and support the growth of your hospitality business.See More →
No. 06Web Design & DevelopmentTransform your website into a powerful sales tool. As a hospitality digital marketing agency, we design and develop websites that engage visitors, improve conversion rates, and generate more direct bookings and enquiries.
See All Our Services
the team, Silom, 29th floor
About BFound Digital

BFound Digital is a results-driven hospitality digital marketing agency in Bangkok helping hotels, restaurants, resorts, and travel brands generate more direct bookings, stronger brand visibility, and higher-quality leads.

As a leading digital marketing agency for hospitality, we create tailored strategies designed to deliver measurable growth, from increasing website traffic and improving search rankings to boosting enquiries, reservations, and return on ad spend.

Benjamin Ferret
Guest Relations · BFoundBenjamin FerretFounder and CEO (& Chat GPT) of BFound Digital
Bruno Ferret
Guest Relations · BFoundBruno FerretHOSPITALITY CONSULTANT
Stephane Junca
Guest Relations · BFoundStephane JuncaHOSPITALITY CONSULTANT
Nuttapong Chantanakajonfung
Guest Relations · BFoundNuttapong ChantanakajonfungCREATIVE DIRECTOR
Chonticha Changchao
Guest Relations · BFoundChonticha ChangchaoSEO TEAM LEAD
Chawanrat Phaniphat
Guest Relations · BFoundChawanrat PhaniphatSOCIAL MEDIA AND CONTENT DESIGNER
Thanutcha Hunlumpoo
Guest Relations · BFoundThanutcha HunlumpooACCOUNT EXECUTIVE
Sasikarn Sunoradechanun
Guest Relations · BFoundSasikarn SunoradechanunBUSINESS DEVELOPMENT EXECUTIVE
Wanatchaporn Treegut
Guest Relations · BFoundWanatchaporn TreegutDIGITAL STRATEGIST
Katesiri Leethonglor
Guest Relations · BFoundKatesiri LeethonglorAD OPERATIONS SPECIALIST
Teeraphat Piamsuphakapong
Guest Relations · BFoundTeeraphat PiamsuphakapongDEVELOPER
Sasinipa Puljant
Guest Relations · BFoundSasinipa PuljantCOPYWRITER
Meet The Team
Why Choose Us

Why Choose Us for Your Hospitality Business?

1.A strategy built to deliver long-term growth, not just monthly activityAs a hospitality digital marketing agency, we follow a structured growth framework designed to increase visibility, enquiries, bookings, and revenue over time, rather than relying on disconnected campaigns that reset every month.
2.Built specifically for the hospitality industryWe understand how hotels, restaurants, resorts, spas, and travel brands grow because hospitality is all we do. From seasonality and guest behaviour to direct bookings and OTA reliance, our strategies are designed around the realities of the industry.
3.Tailored to your business, not based on a generic templateEvery hospitality business has different goals. A hotel needs more direct bookings, a restaurant needs more covers, and a spa needs more appointments. We create customised strategies that fit your business model and focus on the outcomes that matter most.
4.Clear reporting and complete transparencyYou will always know what we are doing, why we are doing it, and what results it is generating. With regular reports, strategy calls, and performance tracking, you can clearly see how your investment is turning into growth.
Work Strategy

We don’t start campaigns on Day 1.

We start with the foundation.
Step 1ConsultUnderstand your business goals
Review your current digital presence
Analyze your competitive landscape
Step 2Plan strategyDefine clear growth objectives
Build a tailored marketing roadmap
Select data-driven tactics
Step 3ImplementExecute campaigns and content
Optimize website and paid ads
Monitor and refine performance
Step 4ReportTrack key performance metrics
Share clear monthly insights
Refine strategy for long-term growth
What Our Clients Say

Guest book

Google rating score: 5.0 of 5, based on 9 reviews
★★★★★

We included BFound in a formal shortlisting process on behalf of the ownership of a luxury resort affiliated with one of the world’s leading hospitality collections. They stood out early on, and we were very pleased to see them selected.
BFound has since fully validated that decision. They combine deep hospitality understanding with strong technical expertise, and take a holistic approach across both paid and organic strategy and implementation. Importantly, their work is always grounded in commercial impact, not just marketing activity.
What differentiates them is their mindset. They go the extra mile, challenge constructively, and proactively identify opportunities. They operate as a true partner.
On top of that, they are simply great people to work with. Responsive, collaborative and solution oriented.
A highly capable and genuinely committed team. We would not hesitate to recommend BFound.

— Siv Forlie
★★★★★

We’ve been working with BFound Digital and their team for over two years, and they stand out from every other agency we’ve partnered with in the past. The BFound Digital team takes the time to fully understand our property and its unique needs. They truly invest in learning how our business operates, and their attention to detail is impeccable. They’ve expertly managed our advertising efforts, and their strategy has significantly increased our direct bookings. I would 100% recommend BFound Digital to any business in the hospitality and travel industry, as their expertise is unparalleled.

— bruno ferret
★★★★★

We have worked with BFound Digital for over a year, and the results have been incredible. The team is professional and has shown great expertise. The BFound Digital team has been quick to solve problems, and they have helped us grow significantly online. Their tailor-made strategies are incredibly unique and have proven to be effective in meeting our goals. We strongly recommend BFound Digital for any businesses looking to grow online!

— Secret Retreats
★★★★★

I had a pitch meeting with them last week on the new SEO projects. Clearly they've done their homework and I look forward to continue working with them long-term.

— Chavit Dan
★★★★★

They’re very professional and easy to work with. Feels more like working with a partner than just another agency.

— Milo Suwanchai
★★★★★

Excellent tailored strategy to market the business. Thank you BFound!

— Apichaya J
★★★★★

I was impressed with the attention to detail and the effort they put into their work. Overall, they are very professional, highly knowledgeable, and their services are highly recommended.

— Thomas Brand
★★★★★

It’s really a very professional marketing team , highly recommended

— Michel SCOUR
★★★★★

Very professional, digitally savvy, and yet personally intuitive and caring. Highly recommended!

— Talay Rose Bhupanidtha
Industries

Who we send postcards to

Trusted By

36 hospitality brands

AAVA Resort & SpaAccorAmbong AmbongBlistonBurbrit Craft BeerCheong GyeCross Hotels & ResortsCross Vibe Bangkok SrinakarinDe PhanakronFairmont Hotels & ResortsFiorino Cucina ItalianaGlenburn PenthouseGuestBookHansar Bangkok HotelHeavena Wellness & SpaKanin the RabbitKaysorn SiriKoa DiningLa Folie LodgeLumen Bangkok SrinakarinMathis CollectionMuang La LodgeNa Tanao 1969Secret RetreatsSecret TablesSirru Fen FushiSONO Hotels & ResortsTerraThe BohemianThe Bumble BarThe Cotton SaladaengThe Island LodgeThe Leading Hotels of the World (LHW)Tolani HotelTrans MekongTree Tops Jungle
Our Verified Digital Expertise
Best Integrated Hospitality Marketing Agency 2026 – BangkokSiteMinderCloudBedsFranco-Thai Chamber of Commerce (FTCC)La French TechThai Hotels AssociationTop Clutch Social Media Marketing Company Hospitality Leisure ThailandTop Clutch Seo Company Hospitality Leisure ThailandTop Clutch Ppc Company Advertising Marketing Thailandsortlistgoogle partnercluth
Marketing Platforms and Tools
UbersuggestTikTokSynxisSemrushScreaming FrogMetricoolMetaMany ChatMangoolsLinkedInGoogle MapsGoogle Display NetworkGoogle Search ConsoleGoogle Hotel adsGoogle AdsGMBFigmaFacebook MessengerCloudbedsClayCanva2C2PGuestBook
Insights & Digital Marketing Trends

Notes from the front desk

September 28, 2026Why Are Your Google Reviews Disappearing in 2026?If your Google reviews are disappearing, you are not alone. Across 2025 and into 2026, hotels, restaurants, and local businesses worldwide have…
July 1, 2026You Don’t Need a Big Budget to Market Your Hotel. You Need the Right Strategy.The number one reason independent hotel owners give for not working with a digital marketing agency is budget. And it is a…
June 15, 2026Google Business Profile Updates 2026: What Hotels and Restaurants Need to KnowMost Google Business Profile changes roll out quietly, and you would never notice unless you went looking. This year is different. Buried…
June 2, 2026Google Just Changed How Guests Find Hotels. Here’s What You Need to Do.Google just announced the biggest upgrade to its Search product in over 25 years. At Google I/O 2026, the company revealed that…
May 31, 2026Hotel Website CRO: How to Build a Direct Booking Architecture That Converts in 2026You’ve invested in SEO. You’re running Google Ads. Guests are finding your hotel online, but the bookings aren’t coming in at the…
May 25, 2026Generic Marketing Agencies vs Specialized Agencies: What Hospitality Brands Should KnowIf you’re running a hotel, resort, restaurant, or hospitality business, choosing the right marketing partner can feel overwhelming. Most agencies claim they…
See All Our Blogs

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FAQs

Frequently Asked Questions (FAQs)

Why choose BFound Digital as your hospitality digital marketing agency?

BFound Digital is a hospitality digital marketing agency focused exclusively on hotels, restaurants, resorts, spas, and travel brands. We create tailored strategies that help hospitality businesses increase direct bookings, generate more enquiries, strengthen their brand, and grow revenue.

What services does BFound Digital offer?

As a hospitality digital marketing agency, we provide SEO, Google Ads, social media management, social media advertising, website design and development, graphics and branding, content creation, Google Hotel Ads, and performance tracking.

Can BFound Digital help increase direct bookings?

Yes. Our strategies are designed to help hospitality businesses generate more direct bookings through SEO, Google Ads, social media advertising, and websites built to convert. This helps reduce dependence on OTAs and increase profitability.

Do you work with hotels, restaurants, and other hospitality businesses?

Yes. BFound Digital works with hotels, resorts, restaurants, cafés, spas, wellness brands, travel companies, and other hospitality businesses. Every strategy is customised to suit your business, target audience, and goals.

How long does it take to see results?

The timeline depends on the service. Google Ads and social media advertising can start generating traffic and enquiries quickly, while SEO usually takes 3 to 6 months to deliver stronger long-term results. We focus on building both immediate wins and sustainable growth.

How is BFound Digital different from other agencies?

Unlike general agencies, BFound Digital specialises only in hospitality. We understand seasonality, guest behaviour, direct bookings, OTA reliance, and the different needs of hotels, restaurants, and travel brands. Our strategies are designed specifically for the hospitality industry and focused on measurable business outcomes.

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